Customer support platform
Bring web chat, email, WhatsApp and API messages into a single real-time inbox. Assign, reply and resolve — with the whole team in sync.
4×
Faster first response
4.8
Average CSAT
10k+
Teams onboard
99.9%
Uptime SLA
Explore
Web chat, email, WhatsApp and API messages land in one live queue. Filter by status, priority or channel — reply with ⌘ Enter.
Invite agents, set roles, and assign conversations in one click. Supervisors see everything; agents see their own queue.
The inbox
New conversations, assignments and replies stream in live. Nobody refreshes, nobody double-answers.
Charged twice this month…
openNeed help with API setup
pendingCan I change my email?
openIntegration is down!
urgentDavid Miller
Billing · Web widget
Hi — I think I was charged twice this month?
Hi David! Checking your account now.
$149, twice in April.
Found it — the duplicate is refunded. You'll see it in 3–5 days.
How it works
Drop a widget snippet on your site, forward an inbox, or link WhatsApp. Live in minutes, no engineering.
Add admins, supervisors and agents. Each role sees exactly what it needs — nothing more.
Assign, reply in real time, and close the loop. CSAT and response times track themselves.
Capabilities
Conversation and agent-status events stream live — no refresh, no polling lag.
Admin, supervisor, agent. Permissions at the route and component level.
Slack, Stripe, HubSpot and more — customer context inside the thread.
A rich-text library of answers your team can drop in and personalise.
Every conversation, attribute and touchpoint for a customer in one place.
SSO, audit logs and scoped API keys from day one.
From support teams
“Talk To Us cut our average response time from 18 minutes to under 4. CSAT went from 3.9 to 4.8 in the first month.”
“Finally an inbox where the whole team can work without stepping on each other. The assignment flow is exactly what we needed.”
Pricing
No setup fees, no per-seat surprises. Change plans any time.
$49/ mo
$199/ mo
Take back your inbox